Privacy Policy

This privacy policy sets out how FM Telecom protects your information and data when you use this website. FM Telecom is committed to ensuring that your privacy is protected. When we ask you for certain information by which you can be identified when using our website, you can be assured that it will only be used in accordance with this privacy statement. FM Telecom may change this policy from time to time by updating this version, and will then provide it to all relevant parties for notification.

This privacy policy applies to the services of FM Telecom. You should be aware that FM Telecom is not responsible for the privacy policies of other sites and sources. By using our services and/or website, you indicate that you accept the privacy policy.

What data do we collect?

  • Name and address details
  • Contact details such as email address and telephone numbers
  • Demographic information such as postal code, preferences and interests
  • Other customer-relevant information on surveys and / or offers

What do we do with the information we collect?
We need this information to process your orders correctly, understand your needs and provide you with a better service, and in particular for the following reasons:

  • To keep an internal record of all correct payment and delivery details.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting, using the email address you have provided.
  • Occasionally, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use this information to customize the website according to your interests and preferences.

Security
We are committed to ensuring that your information is secure with us. To prevent unauthorized access or disclosure, all data is encrypted and stored on secure servers.

Communication
When you send us email or other messages, we may retain those messages. Sometimes we ask you for your personal data that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on FM Telecom's own secure servers or those of a third party. We will not combine this data with other personal data we have.

How we use cookies
A cookie is a small file that requests permission to be placed on your computer's hard drive. If you agree, the file is added, and the cookie analyzes web traffic or lets you know when you visit a particular website. Cookies enable web applications to respond to you as an individual. The web application can tailor its operations to your needs and preferences by collecting and remembering information about your preferences.

We use traffic-log cookies to determine which pages are being visited. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.

A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Controlling your personal information
We will never sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

You can find details of this personal information gathering about you in the Dutch Personal Data Protection Act 1998. If you would like a copy of this legal information, please email your request to info@fmtelecom.nl or write to FM Telecom, Duurzaamheidsring 11A, 4231 EX Meerkerk.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Changes
This privacy statement is tailored to the use of and the possibilities on our website www.fmtelecom.nl. Any adjustments and/or changes to this site may lead to changes in this privacy statement. It is therefore advisable to consult this privacy statement online regularly.

Turning off cookies
Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.

Questions and feedback
We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, please contact us: FM Telecom, Duurzaamheidsring 11A, 4231 EX Meerkerk, 0183 823050, info@fmtelecom.nl